Serving the Loop and Near North neighborhoods of downtown Chicago
Yelp moving to Mart

Photo by Steven Dahlman

(Above) Merchandise Mart from Franklin Street Bridge in 2007.

August 15, 2014 – There is money in getting consumers to write reviews of local businesses. The online “urban guide” Yelp will open its seventh worldwide office in River North, signing a lease at Merchandise Mart for 50,000 square feet on the fourth floor.

The mayor’s office made the announcement on Thursday.

“The Merchandise Mart’s proximity to the L and its location on the Chicago River were integral to Yelp’s decision to locate its Chicago office there,” said Rahm Emanuel, “as the company searched for a location that would be good for commuters, have easy access to lots of local businesses and restaurants, and pay tribute to the rich history of Chicago.”

The company says it will hire as many as 300 Chicagoans over the next year-and-a-half. Most of those jobs will be in sales. Yelp will move into their new offices in January.

Founded in 2004 in San Francisco by two former employees of PayPal, Yelp has about 2,000 employees and its revenue last year was $233 million.

With 61 million reviews affecting the bottom lines of businesses, the site is not without controversy. According to a study in 2013 by a Harvard business administration professor, 20 percent of reviews on Yelp are not genuine.

Some reviewers have filed a class action lawsuit against Yelp, claiming they are owed wages for their services. The company calls it “a textbook example of a frivolous lawsuit.”

Another lawsuit claims the company’s top three executives inflated Yelp stock prices with false and misleading statements, then sold $20 million worth of shares.

‘Obamaville’ battle: New tenant laws highlight landlord vs. city hall divide
‘Obamaville’ battle: New tenant laws highlight landlord vs. city hall divide
Blue period, red tape: The corporate policing of a Chicago treasure
Blue period, red tape: The corporate policing of a Chicago treasure
Loop sees $848 million Q1 investment as retail and pedestrian activity climb
Loop sees $848 million Q1 investment as retail and pedestrian activity climb
Nick Offerman, Megan Mullally return to Chicago for Goodman musical about caveman
Nick Offerman, Megan Mullally return to Chicago for Goodman musical about caveman
North Side single-family median home price hits $1.55M as supply evaporates
North Side single-family median home price hits $1.55M as supply evaporates
Rogers, Arkansas: Small town charm meets big city perks in ‘Walmart Bubble’
Rogers, Arkansas: Small town charm meets big city perks in ‘Walmart Bubble’
Pappas study exposes three decades of skyrocketing Cook County taxes
Pappas study exposes three decades of skyrocketing Cook County taxes
One paroled, one convicted: The disparate paths of two 2023 River North garage robbers
One paroled, one convicted: The disparate paths of two 2023 River North garage robbers
Rental Bidding Wars: North Side seekers pay thousands over asking
Rental Bidding Wars: North Side seekers pay thousands over asking
Federal judge weighs dismissal of Beat Kitchen suit over ‘rigged’ Riverwalk bidding
Federal judge weighs dismissal of Beat Kitchen suit over ‘rigged’ Riverwalk bidding
ChicagoFilming.com